Reference

Your tigol Privacy Policy in Indonesia

Baccarat, Symbols of Egypt, Aviator and Volleyball Betting create account, device and wallet records each time you enter the lobby, and this Privacy Policy explains how we use…

DANA contextOVO wallet checksGoPay receipt dataQRIS transaction records
tigol Your tigol Privacy Policy in Indonesia
CONTACT PATHS

Get Privacy Help Without Waiting

Privacy questions should reach the right desk fast. Our support team is available 09:00-01:00 WIB through live chat, WhatsApp and email, and we mark privacy requests separately from game or wallet tickets. If you write from Makassar after a QRIS scan, include the transaction time and your account email so we can locate the correct record without asking for sensitive payment app access.

Team online

Live chat privacy queue

Use the chat bubble after login and choose Privacy Request. We confirm your account email, then route your case to the team that handles data access, cookie questions and device records.

WhatsApp identity check

Message our listed WhatsApp during 09:00-01:00 WIB for account-data questions. We may ask for your username and recent login time, but never for your DANA, OVO or GoPay PIN.

Email data requests

Send privacy requests to [email protected] when you need a written response. Include your account email, request type and the payment rail involved, such as QRIS or GoPay, if relevant.

ACCOUNT SAFETY

How We Protect Your Account Data

Privacy protection works only when it fits your real account flow. We separate login data, wallet records, cookie choices and support messages so each team sees what it needs and nothing more.

Account data collection

We collect your mobile number, account email, encrypted password record, login time and session status. These details let us open the lobby, check account ownership and respond when you report unusual access.

Wallet record use

For DANA, OVO, GoPay and QRIS, we use payment references, amount status and timestamps to match deposits and withdrawals. We do not collect your wallet PIN or payment app password.

Cookie choices

Cookies keep your language, login session and security checks working across mobile browser and tablet. You can clear browser cookies anytime, but you may need to log in again after clearing them.

Device security checks

Account > Security > Devices shows recent login devices when available. If a device looks unfamiliar, contact live chat so we can help secure the account and check related session records.

Retention periods

We keep account and wallet records while your account is active and for a limited period after closure when needed for disputes, security checks or legal duties. Unneeded support attachments are removed sooner.

Correction requests

If your email, phone number or wallet reference is wrong, send a request through chat or [email protected]. We verify account ownership before changing stored records tied to deposits or withdrawals.

Privacy Questions Before You Join

Before you open an account, you should know what we collect, why we collect it and how to reach us if something looks wrong. These answers focus on the Privacy Policy only: account data, payment records, cookies, access requests, correction steps and how we handle data tied to games such as Baccarat, Aviator and Fish Hunter.

We collect the account details needed to identify you, such as mobile number, email, encrypted password record, login timestamp and selected wallet rail. These records support access checks, wallet matching and privacy support.

No. We only receive transaction references, amount status and timestamps needed to match wallet activity. Your DANA, OVO, GoPay or QRIS app PIN stays inside the payment app you use.

Email [email protected] from your registered email or use live chat after login. We verify account ownership first, then prepare the account, wallet and device records we can lawfully share.

Yes. Go to Account > Profile for editable fields, or contact support if the detail is locked for security. We may ask for a recent login time before changing sensitive account records.

Device and browser data helps us detect unusual login patterns, keep your session active and investigate account access reports. You can check recent device activity through Account > Security > Devices after login.

We keep QRIS, DANA, OVO and GoPay transaction records while needed for account service, disputes, withdrawal checks and legal duties. Records that are no longer needed are removed or restricted.

Use live chat during 09:00-01:00 WIB or email [email protected]. Tell us your device type and browser, such as Chrome on Android, so we can explain the cookie record clearly.